Last updated: 01-11-2023

Privacy Policy

Dind Platform (“https://dind.io“, “we,” “us,” or “our”) is a company providing an online learning proprietary platform called dind.io, accessible at: https://dind.io (“Dind Platform” or “Website”). The Dind Platform hosts a variety of self-paced and on-demand tools within the fields of Development Operations (DevOps) and Information Technology Administration.

Dind.io is the data controller of your personal data processed for purposes set forth herein and, unless expressly specified otherwise, is responsible for the collection, use, disclosure, retention, and protection of your personal data in accordance with our privacy standards, this Privacy Policy, and applicable laws.

Our privacy policy (“Privacy Policy”) is designed to inform you about our policies and procedures for collecting, using, retaining, processing, transferring, and disclosing your information in connection with your use of the Website and the Service. By proceeding further, you have read and expressly consent to the collection, use, retention, processing, transfer, and disclosure of personal data under the terms of this Privacy Policy.

This Privacy Policy governs your access to the Service, regardless of how you access it, and explains what data we collect when you use the Service, why we collect the data, how it is used, and your rights and choices.

This Privacy Policy applies to all users of the Website and Service (together “you” or “Users”).

This Website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our Website, we encourage you to read the privacy policy of every website you visit.

1. Acceptance of this Privacy Policy

By accessing and using our Service, you signify acceptance of the terms of this Privacy Policy. Where we require your consent to process your personal data, we will ask for your consent to the collection, use, and disclosure of your personal data as described further below. We may provide additional “just-in-time” disclosures or information about the data processing practices of a specific Service. These notices may supplement or clarify our privacy practices or may provide you with additional choices about how we process your data.

Our Privacy Policy applies to all Users as defined in our standard Terms, unless the context indicates otherwise. Our Terms of Service are accessible at  https://dind.io/terms-of-service/.

If you do not agree with or you are not comfortable with any aspect of this Privacy Policy, you should immediately discontinue access or use of our Website and Service.

2. Definitions

“Personal data” (in the context of this Privacy Policy) means any information identifying or describing an identifiable individual, including, but not limited to, information relating to their name, age, gender, reproductive status, marital status, national, ethnic or social origin, sexual orientation, physical or mental health, disability, conscience, belief, culture, language and birth of the individual; educational, criminal or employment history of the individual, financial status or information relating to financial transactions in which they have been involved and any identifying number, address or contact information of the individual.

The following terms “controller”, “processor”, “data subject”, “processing activity/ies”, “pseudonymisation”, “cross-border processing of personal data”, “supervisory authority” used in this document shall have the same meaning as in the GDPR unless relevant to a different law or regulation.

Any other terms which are used throughout this Privacy Policy shall have their respective meanings, as defined in our standard Terms, unless the context indicates otherwise.

3. Information we collect

Personal data, or personal information, means any information about an individual, as described in Article 2 above. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity data includes your full name, addresses and date of birth;
  • contact data includes you and your company’s name, physical address, email address, and telephone numbers;
  • transaction data includes details about payments to and from you and other details of services you have purchased from us;
  • technical data includes internet protocol address, your login data, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, information about the visits, including the full Uniform Resource Locators (URL), clickstream to, through and from this Website (including date and time), products viewed or searched for, page response times, download errors, length of visits to certain pages, Website interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the Website, and any phone number used to call our customer service number.
  • profile data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses;
    • usage data includes information about how you use our Website and Service, such as app launches within our Service, including browsing history, search history, product interaction, crash data, performance and other diagnostic data, and other usage data;
    • fraud prevention information includes data used to help identify and prevent fraud, including a device trust score;
    • location data in case of using a location-enabled device;
    • marketing and communications data includes your preferences in receiving marketing from us and your communication preferences;
    • other informations you provide to us includes details such as the content of your communications with us.

We also collect, use and share aggregated data such as statistical or demographic data for any purpose. Aggregated data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity.

We do not collect any special categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offenses.

When you sign-in via a third party (Google, Facebook, Linkedin), we do not store any of your passwords.

You are not required to provide the requested personal data. However, if you choose not to do so, we will not be able to provide you with our products or services or respond to requests you may have. Thus, where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you.

4. How we collect information

We use different methods to collect data from and about you including through:

Direct interactions. You may give us your personal data by using our live chat, filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:

  • apply for our Service;
  • create a User Account on our Website;
    • subscribe to our Service or publications;
    • request marketing to be sent to you; or
    • give us feedback or contact us.

Automated technologies or interactions. As you interact with our Website, we will automatically collect technical data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies.

  • Third parties, which includes, but is not limited to Company’s sub-contractors in technical, payment services, advertising networks, search information providers, credit reference agencies, or other third parties who may provide information, for the purpose of fulfilling the Service or to comply with legal requirements. Examples of the personal data we receive about you from various third parties include:
    • technical data from analytics providers and searchinformation providers.
    • contact and transaction data from providers of technical, payment and delivery services.

5. How we store and use your information

We use the gathered personal data to provide you with our Service and to ensure our legitimate interests. More specifically, we will use your personal data for the following purposes:

  • Providing our DindPlatform and Service

We use User Account-related data provided by Users in connection with the sign-up, use, or support of the User Account (such as usernames, email address and billing information) to provide you with access to the Service, contact you regarding your use of the Service, or to notify you of important changes to the Service. Such use is necessary for the performance of the contract between you and us.

  • Provide Information; Respond to Requests

When you ask for information about the Service (for example, when you request a demo or ask us to send you offers or price information), we will use your contact information to respond to your request.

  • Sending Marketing Communications

Where required by applicable law (for example, if you are an EU data subject), we will only send you marketing information by email, or contact you by phone, if you consent to us doing so at the time you provide us with your personal data.

When you provide us with your consent to be contacted for marketing purposes, you have the right to withdraw your consent at any time by following the instructions to “opt-out” of receiving marketing communication in each marketing email we send you. In addition, if at any time you do not wish to receive future marketing communications or wish to have your name deleted from our mailing or calling lists, please contact us at [email protected].

Please note that if you opt-out from marketing communications, we may still contact you regarding issues related to our Service and to respond to your requests.

  • For our Legitimate Business Interests

We use data relating to your use of and interaction with the Service for certain legitimate business interests, which are the following:

  • to personalize and improve your access to and use of the Service (including to increase our Service’s functionality, product features, and user-friendliness);
  • to conduct analytics and report on industry trends on content usage and performance;
  • to meet our corporate and social responsibility objectives;
  • for internal business/technical operations, including troubleshooting, data analysis, testing, to prevent fraud or criminal activity, misuses of our products or services and ensure the security of our IT systems, architecture, and networks.

This use of your personal data is necessary for our legitimate interests in understanding how our services are being used by you and to improve your experience on it.

  • Algorithms and profiling

We do not use algorithms or profiling to make any decision that would significantly affect you without the opportunity for human review.

Any information stored on “Dind.io”, or any third-party service that we use, is encrypted and kept securely on the cloud. Access to such information, even at “Dind.io”, is done through the best practices while keeping privacy and security of the information.

6. Cookies

We use cookies and similar tracking technologies to collect and use personal data about you on our Site, including to serve interest-based advertising. Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Cookies are typically stored on your computer’s hard drive. Information collected from cookies is used by us to evaluate the effectiveness of our Website, analyse trends and administer our Service. The information collected from cookies allows us to determine such things as which parts of our Website are most visited and what difficulties our users may experience in accessing our Website. With this knowledge, we can improve the quality of your experience by recognising and delivering more of the most desired features and information, as well as by resolving access difficulties.

We may use one or more third-party service providers, to assist us in better understanding the use of our Website. Our service provider(s) will place cookies on the hard drive of your computer and will receive information that we select that will educate us on such things as how visitors navigate around our Website. Our service provider(s) will analyze this information and provide us with aggregate reports. The information and analysis provided by our service provider(s) will be used to assist us in better understanding our visitors’ interests in our Website and the Service and how to better serve those interests. The information collected by our service provider(s) may be linked to and combined with information that we collect about you while you are using our Service. Our service provider(s) is/are contractually restricted from using the information they receive from our Website for any other purpose than to assist us.

If you want to avoid using cookies altogether, you can disable cookies in your browser. However, disabling cookies might make it impossible for you to use certain features of our Website.

7. How we disclose your information

We do not disclose or sell your information to third parties or other websites without your consent, except to those necessary to deliver services for us and except as required by law. These third parties and their functions are listed below.

  • Employees, Service Providers, Business Partners, and Others

We will disclose your personal data to our employees as necessary to deliver the Service, and we may use certain third party companies and individuals to help us provide, support, analyse, and improve the Service (such as providers of data storage services, maintenance services, payment processing, database management, digital business services, providers of analytics services who help us understand how you use and interact with the Service, providers of digital advertising services, providers of CRM, marketing, and sales software solutions). These third parties may have access to your personal data for the purpose of performing these tasks on our behalf and pursuant to our instructions.

Where we make use of third party service providers to help us provide the Service to you, including for the purposes of retrieving or delivering information, records, notifications or other messages to you or any users or for hosting or providing any component of our Service, we require such third parties to maintain the confidentiality of any personal data we provide to them for these purposes. Third-party service providers are contractually bound to protect and use such information only for the purposes for which it was disclosed, except as otherwise required or permitted by law. We ensure that such third parties will be bound by terms complying with applicable law.

Such third parties may be situated outside of your country and you consent to your personal data and that of any data subjects you provide to us being transferred cross-border so that we can provide the Service to you. In this regard, we engage only with reputed third-party service providers who have security and privacy policies and procedures providing at least the same level of protection as we do ourselves. You warrant that you have all necessary permissions to give us the above consent.

We may also share non-personal or non-identifiable information, including website visitor information and account usage data with third-party analytics service providers. Your personal data may be shared if it is made anonymous and aggregated, as in such circumstances the information will cease to be personal data.

  • Compliance with Laws and Law Enforcement Requests

We may disclose to any competent law enforcement body, regulatory body, government agency, court or other third party the data stored in your User Account and information about you that we collect when we have a good faith belief that disclosure is reasonably necessary to (a) comply with a law, regulation, or compulsory legal request; (b) protect the safety of any person from death or serious bodily injury; (c) prevent fraud or abuse of dind.io or its Users; (d) to protect dind.io’s legal rights; (e) to report suspected illegal activity; or (v) to investigate violations of this Privacy Policy or our Terms of Service.

  • Business Transfers

If we are involved in a merger, acquisition, consolidation, liquidation, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction, but we will notify you of any change in control or use of your personal data or Content, or if either become subject to a different Privacy Policy. We will notify you either by sending you an email or posting a notice on our Website. We will also notify you of choices you may have regarding the information.

8. How we delete your information

If you are a registered User, you may review, update or correct the personal data in your User Account. If you would like to delete your User Account, please contact us as indicated below. If your personal data has been shared outside of our Service by other Users or any third parties and not directly by us, we cannot change or delete this personal data out of our control.

We will retain your personal data for as long as is necessary for the purposes set out in this Privacy Policy or for our Service, for as long as your User Account is active, or as needed to provide you the Service or for the duration required by law, whichever is the longer. If you wish to delete your User Account please contact us at [email protected] and raise a formal request. Please note that we may retain, use or disclose your information as necessary to comply with our legal obligations, to resolve disputes or enforce our agreements, and legitimate business interest (such as for analytics purposes, safety, and security).

9. Security measures

The security of your information is important to us. We follow generally accepted standards to protect the personal data submitted to us, both during transmission and once we receive it.

Taking into account relevant developments in technology including telecommunications and web services, technical limitations associated with different telecommunications protocols, the costs of implementation and the nature, scope, context and purposes of processing as well as the risk of varying likelihood and severity for the rights and freedoms of natural persons, we shall in relation to the personal data implement appropriate technical and organizational measures to ensure a level of security appropriate to that risk.

We use a variety of security measures to ensure the confidentiality of your personal data, and to protect your personal data from loss, theft, unauthorized access, misuse, alteration or destruction. No method of electronic transmission or storage is 100% secure, however. Therefore, we cannot guarantee its absolute security.

Please always check that any website on which you are asked for financial or payment information in relation to our reservations or Service is operated by us or by third-party service providers authorised by us. If you do receive a suspicious request, do not provide your information and report it as set out in this Privacy Policy.

However, we cannot guarantee that loss, misuse, unauthorized acquisition, or alteration of your data will not occur. Please recognize that you play a vital role in protecting your own personal data. You are responsible for keeping your User Account passcode, membership numbers and pin numbers safe and secure. Do not share those with anyone. If there is unauthorised use or any other breach of security involving your information, you must notify us as soon as possible.

Furthermore, we cannot ensure or warrant the security or confidentiality of information you transmit to us or receive from us by internet or wireless connection, including email since we have no way of protecting that information once it leaves and until it reaches us. If you have reason to believe that your data is no longer secure, please contact us using the contact information provided in this Privacy Policy.

10. Third-party Links

Our Website may contain certain links to third-party websites (“Third-party Links”) that are not run by us. These include, but are not limited to Facebook, Twitter, Linkedin, Youtube and others. We are not responsible for personal data about you that is collected and stored by these platforms and similar third parties. They have their own privacy policies so please note that this Privacy Policy does not apply to them. For that reason we recommend you to read their privacy policies carefully before submitting personal data to them.

11. Changes to our privacy policy

This Privacy Policy may change from time to time. If we make a material change to this Privacy Policy, we will provide you with notice (for example, by email if you have provided your email address to us and your email address is current), and we may provide notice of changes in other circumstances as well. It is therefore important that you register with us and notify us if you change your email address. If you do not provide us with a current email address, you should regularly review this policy to ensure that you are informed of any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].

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